NWC Complaints Policy

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The NWC has a standing resolution regarding complaints within groups, or between groups.

Please refer to the following advice:

  • If you have immediate concerns regarding the welfare of a native animal in care, please call your local wildlife care group, the RSPCA or your regional National Parks and Wildlife Office as a matter of urgency.
  • Anonymous complaints will not be considered.
  • Complaints regarding wildlife rehabilitation licensing issues should be directed to the NSW  Office of Environment and Heritage.
  • Complaints regarding the Incorporated Associations Act should be reported to the Police and/or advice should be sought from the NSW Office of Fair Trading.
  • Where there is conflict between individuals, the NWC recommends the group refer to their internal Conflict Resolution Policy.  The NWC can provide a model policy if one does not exist.
Copyright 2018 NWC - NSW Wildlife Council

The NSW Wildlife Council Inc. (NWC) is the peak policy body for wildlife rescue and rehabilitation in NSW representing over 3800 volunteer wildlife rehabilitators.

Our aim is to improve outcomes for Australian wildlife, especially the sick, injured or orphaned. We report to the NSW Office of Environment & Heritage, and are funded by grants from the NSW National Parks and Wildlife Service and NSW Roads & Maritime Services

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